AnsweredAssumed Answered

Associates using their cellphone while at work...

Question asked by jose.vega.arias on Jan 6, 2019
Latest reply on Jan 8, 2019 by luxemodern

Hello to everyone in the community!  I don't know if someone has brought this up in the past but I've been curious about this matter for a while already:  What's Marriott's policy about associates using their cell phones while at work?  Lately, I've witnessed this behavior in a specific property I've stayed at several times.  To me, it looks totally unprofessional.  I don't think it's right to be checking your social networks when you're supposed to be concentrated on the customers.  I'd appreciate feedback on this topic. 

 

Best regards,

Outcomes