When you book a reservation and you are platinum, do you book the lowest rate room and hope for an upgrade or do you negotiate an upgrade when you actually book?
It depends on what your end game is. One can usually expect a one level upgrade which can be a better view. If you are going to a resort in seaon and expect full ocean front you should not book the parking lot view
I almost always book the lowest rate, since many times I'm returning to a property that is one of my usual hotels. At these places, since I'm known as a "regular" I'll likely get the best upgrade available if there is one to be had. At other one-nighters, I just take my chances and hope for the best.
The exceptions to the lowest rate for me are things like:
1) Special packages that include certain extras (like a parking package in downtown Chicago which can be a great deal);
2) Booking a low rate and using SNAs for an upgrade;
3) Occasionally booking a suite at a ResInn with a separate bedroom in hopes of getting the top of the line upgrade to a fireplace suite (which is great in a Wisconsin winter!)
It depends. When I travel alone, I always book the cheapest rate. I don't need an upgrade, I just need a place to sleep. Most of my stays are 1-nighters and I'm always pleased when I get an upgrade.
If I "need" a specific type of room, I'll book it to make sure I get it. When I need 2 beds, I select that type of room. When I have an option to choose a specific view (and I really feel strongly that I want that view), I'll select that.
The bottom line is this. You should always be willing to take whatever room you booked. When you book the cheapest room and expect an upgrade you may end up disappointed. Instead take the approach of expecting to get the room you booked. That way you'll be happy when you get upgraded.
Unless it something special I usually book the lowest rate room and hope for the upgrade. Generally, I find I have greater success on upgrades outside of the U.S. properties.
Agree with the other posts. I always book the cheapest room. I will ask for upgrades if I want one (if I am alone I do not really care) or try using an SNA if I really want one.
That’s precisely my position too!
Since I became LT Platinum, I simply booked with lowest rates, sometimes even non-commission rates. Most of the times, they acknowledged the status and gave me and my wife upgrades. However, there was a few instances, they simply said "Sorry we do not have any rooms" even though I doubted...
I book the lowest rate if I am going to use SNA's (PS: Does anyone know if the rate booked has an impact on the likelyhood of SNA's clearing?)
Else, I always book the rate for the room type that I would be willing to stay-in.
Basically it depends on a few things:
I book the room type we want (within reason) most of the time so I don't have to worry about an upgrade, already have it. However; there are times when birthday or anniversary is on the travel list and we call the property ahead of time to seek out a specific room number (if we've stayed in it previously) or higher end upgrade.
When I travel alone (seldom) I will book the best rate as I'm not concerned with an upgrade as others have mentioned before, if/when I get an upgraded room then good for me.
I always book the lowest rate available. I usually get an upgrade, which is often just a higher floor with a view. I get a suite, about 1/3 of the time.
If a suite is important to me, I usually call ahead and ask for an upgrade. If a special celebration is involved in the trip, such as birthday or anniversary, I tell the hotel. That increases the chances of a suite.
I book the least expensive room that works....sometimes it is just me on a trip, don't care...sometimes I have the whole family and need at least 2 queens. My teenage son is now about 6 inches taller than me and is getting a little too old to share a queen so a pull-out also helps. I have not had much luck lately with upgrades, in-fact, I can't remember the last time I was upgraded. Some properties have many room options, some just don't....get what you need. My kids are just getting too big now, I think I may just have to start going to cheaper properties and getting two rooms!
Always book the cheapest room. Always upgraded at regular haunts, take the chance everywhere else.
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