fax

No More Roll Over Nights

Discussion created by fax on Jan 1, 2019
Latest reply on Jan 1, 2019 by j&c

 

One of the great benefits of the Rewards Program was the ability to roll over unused nights from the previous year.  I sadly realized this morning that I lost 23 nights that previously would rolled over into 2019.

If I would have known this sooner, I would have stopped charging on my Marriott credit card months ago and built up my nights at another chain.

Hope someone at Marriott (and Chase) realizes the potential lost income and reduction in customer loyalty from their short-sightedness!

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