williston

Beware Four Points

Discussion created by williston on Dec 28, 2018

Was recently reviewing my activity (yes I know I'm sad) to see if I would make Ambassador this year.  I would not, I was about $850 short.  Then I saw that some of the points awarded were a bit low.  Emailed Customer Support who emailed back to say "We can't discuss this by email" (helpful) call us.  I did.  I was extremely fortunate to get a guy named "Paul" not his real name but the name he uses on email.  Wow!!!!!!  Was Ambassador within a day and he has promised to review the other stays that have had too few points added.  I'd advise all to check their activity accounts.

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