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240,000 points only gave me 2,000 Avios!!

Question asked by choccolocco on Oct 12, 2018

I transferred 240,000 Marriot Points to British Air on 3 separate days in September.  I should have received 80,000 Avios for each of those transfers, i.e., 240,000 Avios.  British Air gave me 2,000 Avios for each of my transfers instead of 80,000.  I have called Marriott 4 times (I am Premier Platinum) and they say there is nothing they can do.  I have called British Air 3 times and they say to call Marriott.  Can anyone help me?  Thanks.

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