I just had my first event. I booked a meeting room for an "interview" for 2 people and paid $250 for half a day. I got a signed and countersigned contract by the meeting coordinator. I asked her to post the event via the group posting tool and she said that without any nights she could not do that. I have yet to receive my invoice even though I asked for it 2 times. I asked when points would be posted and she said
"They are available for us to request in 10-14 business days after the event concludes."
So is the hotel responsible for posting points and what does she mean about "waiting for them to be available to them to request?
I would appreciate any insight. Trying to make platinum by the end of the year so even though I sat in a meeting room by myself for 2 hours I thought it was worth it.