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How to submit question via DM or Email?

Question asked by tvhcols on Sep 8, 2018
Latest reply on Sep 10, 2018 by carltonbanks

I've been searching and trying to submit my question on my Lifetime status via email, on-line or DM but have not had any success.  I get errors or no way to submit.  When I call I am on hold for a long long time then the rep is confused and can't answer my question.   So I welcome any suggestions on how I can get the question below answered or if anyone knows something I am missing.

 

"Can you tell me why my Lifetime Status is showing as Lifetime Silver when my profile shows me at Platinum level for 9 years and lifetime nights of 818?"

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