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Compensation for Elite Benefits

Question asked by teverett on Sep 1, 2018
Latest reply on Sep 2, 2018 by

In regards to the terms for missing benefits during a stay, has anyone had to ask for compensation? It’s only happened once but I didn’t even realize it til a week later.  I’m curious how someone would word that request without sounding gripey or pushy? 


(Just for reference- posted terms)

If an Elite Member believes that compensation is due with respect to any aspect of the Elite Benefits Guarantee, he/she must request payment of the compensation while still a guest at the hotel, prior to checking out.