hyoksung

Is Suite Night Award working after combined?

Discussion created by hyoksung on Aug 24, 2018
Latest reply on Aug 24, 2018 by swarwick

After combining of SPG account to Marriott account, I have tried to "Start Upgrade Request" on a Sheraton booking and it goes to following url, which requests again to 'Sign In or Join' page:

https://www.starwoodhotels.com/preferredguest/reservations/upgrade/index.html

Both of merged Marriott account and old SPG account didn't work to sign in.

 

Does anyone had a luck to request the Suite Night Award after combining accounts?

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