I am looking at options to make the LTG in the legacy program OR LTP in the new loyalty program. My screenshot below shows that I should be LTG in the new loyalty program (400/7). I had lifetime Silver Elite in the old program. In anyone else not having their new status determined properly? I sent in an email and have tried calling twice (on hold for 30+ minute and had to bail). By the new loyalty program standards, I should be LTG and when I hit 600 nights and reach one more year as Gold Elite or higher in few months, I should hit the LTP level I am striving for. As I mentioned previously, no way I can get to LTPP. Is anyone else having this issue where the lifetime status is not calculating correctly? Any response from customer service?