It looks to me like the Marriott app is showing lifetime points again.
Anyone else noticed this?
Amazing i always wonder why things like this change in the first place
I just checked the app & it shows 0 points but the correct Lifetime nights.
Not showing for me, only lifetime nights but not the points.
In the app I see my total Lifetime nights of 746 (an accurate number) and Lifetime Points of 0 (an inaccurate number).
I checked after reading this post and mine still showed zero lifetime points, checked an hour late and it showed lifetime points, 20 minutes later it showed zero... checked a fourth time and it's back to showing lifetime points again... see screenshot
cmeyer I see my correct lifetime points and nights on the mobile app today as well. I know that wasn't the case yesterday. Thanks for the heads up. I think this might be a good time to capture the details prior to august.
I noticed my lifetime points were back on the app last night and now they are also present under the Details tab on the Overview page of the full site. Glad to have them back.
Updating my previous comment: Lifetime points now show for me, too, in the Marriott app. Fingers crossed this is a positive sign forward away from the IT issues that have been occurring for Marriott.
Mine has suddenly started showing again 3,001,456!
That will cut the calls by 2o% to CS. yes mine is there,
Yep, that is probaby the case...
Mine shows but doesn’t appear to be the correct amount. It’s the amount I had beginning of May which is a big difference than today.
Thanks cmeyer for bringing this to our attention! Nice to see my new number at 3,137,730 It’s been awhile since I’ve seen it anywhere but my personal spreadsheet. I agree with peymanagement, this is a restored efficiency for their customer call center teams.
Great to see that info back on the website...I had not had any luck with the workarounds since early June. This should help all those who are trying to make their legacy lifetime goals by the end of the year. And just to put things in perspective for those with a seemingly daunting climb ahead of them; you have five and a half months left, almost a half year. That's a lot of points and nights if you can get creative enough.
Checked mine and it is now showing the incorrect lifetime points number (1.13k instead of 1.9k). I guess it's better than the 0 before.
Oh well. I'll continue to calculate my points by hand until the missing lifetime points show up again.
Yes I see mine, but the point total is incorrect by almost 800,000 points.
Mine is there, under details and in the app, but the points are wrong and about 150k low
I transferred 47,000 from husband's acct last week-yet to show in lifetime total; on with half-dozen reps, made to feel as if I was cheating Marriott-sent screen shots of totals from the past couple of months to prove pts were not included; was told today that they have a list of ppl affected and it will take weeks to be rectified
Mine took 5 months so ... errr ... good luck?
better not take that long need to be LTG by Dec 31; think all points need to be accumulated by 10/31 to be safe
Retrieving data ...