First Marriott Rewards Customer Service agent said ten days.
Second said ten business days.
Third said 30 days,
Does anyone have personal experience I can use as a guide. When should I expect to see them?
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Have to chase points about 60% of the time.
I don't have a case number. I am trying to figure out how long I should be waiting before I create a case. Ten days? Thirty days? Some other number? Those who have rented cars, clicked through the Marriott website, how long have you had to wait before you saw the points in your account, please.
It did it and it was about 2.5 weeks on a direct points transfer, I have not yet done it through the moments link.
"When should I expect to see them?"
The wait period is indefinitely. I have well over 10k points hanging out there just in the void. Dont have the time to chase those!
I've yet to receive them and we use Hertz all the time
My experience this year has been 2-3 weeks after car returned.
So I finally decided to chase these points. Really why would I keep using Hertz if I never get the reward points as promised. I called Marriott and they started a case for me. I looked back over a two year period and I believe one time I had received the points in a timely fashion. fortunately I NEVER get rid of my receipts so I'm guessing eventually I will see them....
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