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Delta Hotels Earning Less Reward Points?

Question asked by yihang31 on Jun 5, 2018
Latest reply on Jun 5, 2018 by pey

Hi communitymanagers,

Are stays at Delta Hotels earn lesser reward points compared to other Marriott brands? Had stayed in 2 different Delta Hotels in Canada and both posted lower reward points compared to Marriott Hotels although the rates are higher.

 

On a different note, made a paid reservation for a TownePlace Suites, but a free night certificate + reward points were used by the front desk agent I presume for the rooms instead without my authorization nor acknowledgement. Really shocking to see this. Only found out a few days after the stay when there are no night credits awarded.

 

Contacted Marriott Rewards via email to rectify the issue immediately after the stay, yet not a single reply came back other than the automated response. 

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