I was only 9,000 points away from 2,000,000 now I cannot find my total points on the app or online? I would be platinum elite for life with 1,104 nights. Is anybody else having this problem?
You can still get to your lifetime nights & points, it just takes a little more digging right now.
See these threads ->
Lifetime Point Tracker
Anyones points disappear on Marriott site?
Yes, I noticed this a few weeks ago. the point count disappeared. Assume this is the result of the changeover, and will be corrected at some point. Would be nice to know what the total is though.
I wouldn't be so sure it will return wallyboy. lifetime points is not in the new calculations for lifetime in the new program so maybe they just phased it out (way early). I really hope not though for my sake.
As I said in one of the threads I linked above, here is how you can still see your lifetime points. I was hoping not to repeat what was in that thread.
Sign into www.marriottrewards.com. After you are signed in, click on "Nights". (This is on the right side of the big banner in the upper part of the page that includes your Name and the words "Status, Points, Nights, showing your current balances of each. Click on the word "Nights.")
A new window will open showing your complete status including lifetime nights and lifetime points. I just did this again today, it still works.
Unfortunately that doesn't work for everyone for whatever reason. Works for me except mine outputs the wrong lifetime points number.
Ironically, I received the correct LT points number via e-mail today while congratulating me for my memberversary. Go figure.
website_issues broken website marriott it
Martinr- I tried that...and all my lifetime points are now gone. My lifetime nights are still there but the points are gone.
That's odd, because I just did it. The nights popup will show and you have to scroll down.
I suggest calling Marriott.
Just to check, I did it again just now and my complete current year nights stayed & bonus nights show as well as my lifetime status, nights & points.
I just looked. I got correct nights, but it says 0 points. I called and got the number of points, but was on hold for a very long time.
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