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Dedicated Phone # for Lifetime Platinum Elite?

Question asked by mdphillips69 on May 18, 2018
Latest reply on May 18, 2018 by arizonatag

Is there no longer a dedicated phone line for Platinum/Lifetime Platinum members?  I used to get connected directly to a human when dialing 800-399-4229 who (at least it seemed) already had my MR# and reservations pulled up.  The last few times I've called, I've had to listen to an advertisement for marriott.com, then answer several prompts (repeatedly) before being put on extended hold.  Any suggestions?

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