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How can I get my Marriott points reinstated?

Question asked by ajmccolgan on Apr 26, 2018
Latest reply on Apr 27, 2018 by ajmccolgan

I had no idea Marriott points expire. I don't recall ever getting an email telling me that the points expire, but noticed recently that the approximately 20,000 points are no longer there. Digging further, I found out that they actually expired on 09/14/16. Anything I can do or anyone I can talk to to get them back? It's not a huge number of points, but I'm just starting to travel again and am planning stays with Marriott, so it really bothers me to waste the 20,000 point nest egg I had. Anyone able to help?

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