i tried multiple times to register For the new megabonus. But i am unable to register. I always get the info that I am not eligible for this promotion.
Could someone help me out with this?
yvandens, while it may take longer than usual due to the program changes and an uptick in call volume, I would highly encourage you to call the customer service line. 800-321-7396 is the main number. Use the word "agent," or say "combine accounts" when the automated attendant picks up. This will enable you to forward to the next available agent versus getting stuck in the labyrinth like hell that is the computer trying to guess what you want. There are a number of us who historically are told we aren't eligible, however, one phone call resolves it and will get you registered. Trust me - make the call.
Good luck, and let us know how you make out!
I had the same problem. I used the contact us form on the website and now I am in the promotion.
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