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Gold & Platinum Elite Status Challenge Inquiry

Question asked by lizhong@yahoo.com on Mar 17, 2018
Latest reply on Mar 17, 2018 by desireds@yahoo.com.br

Hi,  Re:Gold & Platinum Elite Status Challenge Inquiry

 

Could I ask a question about my my Gold Membership?  I found the titled thread has been locked so have to try here.

 

I have been a Gold Member until now I believe, and tomorrow I will travel to another Marriott hotel in Madrid, and just now I noticed in my App my membership became Silver! I don’t seem to receive any notifications on this change at all, and if so the left balance doesn’t look right either. And it’s sad to lose Gold Satus now otherwise I would have booked breakfast and WIFI in the package for tomorrow!!

 

Who should I contact over weekend on this query to help me with this issue? UK phone number is closed for now.

 

Thanks for any assistance.

Zhong

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