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I can book, modify but cannot cancel a reservation?

Question asked by aelawadi@swimming.ca on Mar 11, 2018
Latest reply on May 3, 2018 by iahflyr

Hi All,

 

I can book.  Modify but cannot cancel a reservation.  At any point in time I may have reservations a year in advance but I still can't cancel them.  I get an error saying contact customer support.   This is not for reservation where the cancellation deadline has passed.  I must have called reservation at least 30+ times in the last six months.

 

They are super professional but no one can seem to find the problem. Anyone else having this issue?

 

A.

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