stephen.whaley@gmail.com

Missing Gold status bonus points from stay?

Discussion created by stephen.whaley@gmail.com on Feb 14, 2018
Latest reply on Feb 14, 2018 by flexibletravels

Hi all,

 

This is my first post so thank you all for your time. I am currently staying in in a Marriott and my reward points are added as a lump sum every month or so.

 

I believe that my points were added incorrectly due to my having technically earned gold status in the middle of a block. As you can see, I received zero elite points for my 11/01 - 01/01 time frame despite hitting Gold status (at least) during that timeframe.

 

 

Any advice is welcomed, communitymanagers.

Outcomes