techmeerkat

Glitch with reservation

Discussion created by techmeerkat on Jan 24, 2018
Latest reply on Jan 24, 2018 by techmeerkat

anyone else had this problem. Booked in and checked out of hotel in Atlanta. The dates and number of nights on my bill are correct and hotel can see on their system that I stayed for those nights and dates too. However when I log onto my reward account online it shows my stay being for a different number of days and even for different arrival date. Even the confirmation is showing a bizzare billing total - it doesn't add up! Marriott rewards say they can't help I need to speak with the hotel - but the hotel has the correct info and my bill is correct. Never had this problem before and of course now worried I will not my correct number or rewards awarded.

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