harpp

marriott ultimate reservation guarantee

Discussion created by harpp on Jan 18, 2018
Latest reply on Jan 18, 2018 by harpp

So I made a reservation for a trip next month online through Marriott.com.  reservation went through and have confirmation numbers so all set.  receive an email last night that says the hotel is still being built and they will have to move me to another property.  Question should they still honor the Marriott ultimate reservation guarantee and provide me the 90k bonus points and the 100 dollars?

Outcomes