I had requested for a "taste of platinum challenge" over the phone, but haven't received a confirmation letter from you. I would also like to make sure if my stay this time(2018/1/13-14) is included. Thank you
Thanks for reaching out, we've contacted our team to confirm whether or not you were successfully enrolled and, if so, whether your January 13 stay was counted towards the Status Challenge.
I've accomplished the challenge, and have become a platinum member. Thanks a lot~!
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