this is after I got confirmation and paid for my reservation....
Dear Mr. XXXXX!
Unfortunately, there was a crash in the system in 2nd of December which excepted 100 bookings for the next year June and July. The hotel is fully booked without any availability long time ago.
Rooms are reserved and paid for a long time ago by organizations of the championship. We are sorry for your inconvenience and taking out the reservation.
We have already contacted with Expedia and Booking. Com and Marriott Global Office and Marriott Custom Care , that we can’t accommodate all this reservations physically.
If you need any help, we will try to help you to find another hotel in the city by our team just as courtesy of this issue, which occurred.
Again, we believe you understand.
Director of Sales
o +7.831.200 99 00 доб.2010 m +7 930 070 03 80
Courtyard by Marriott Nizhny Novgorod City Center hotel
Ilyinskaya Street 46
Nizhny Novgorod, Russia 603109