Has anyone ever downgraded a seven-night certificate? I am also curious if, for example, a Category 8 seven-night certificate would work on a Category 9 hotel that is at a Category 8 PointSaver rate.
A certificate from a TP will only work for its assigned category or less. You can return a certificate and pay (or refund) the correct number of points to upgrade it or downgrade it. Pointsavers only apply to stays paid direct with points-not certs.
I didn't realize you could downgrade. Can you ? I have a cat 9 certificate which I obtained with the airline package to get the Southwest Companion pass (it was the best use of Marriott points ever and sorry Southwest closed that ability to transfer points to qualify). Interesting if you can downgrade and receive a refund of the points. Does that mean I could return the certificate completely and receive a refund of the total points equivalent to the cat 9 certificate value?
Sure can....they return the certificate portion and reissue at the lower rate. I did it two years ago at my request. Last month, I was reserving a Cat 9 cert and a Cat 9 hotel. Didn't realize it. They MR associate offered to refund the point difference via the return/reissue process. They are EXTREMELY flexible. As someone that uses points almost exclusively for TP's, this really contributes to my loyalty. You have to be talking to Marriott Rewards-not reservations. They are only there weekdays.
tker, truly our Travel Package guru, didn't see the second part of your question. As len and you intuitively felt and although I have never called Rewards and confirmed it (although in years of reading, I've never seen it occur), I'm pretty confident that you cannot refund your Travel Package (as tker says, you can adjust the hotel portion; up or down).
The airline points post within days, if not sooner. If total refunds of the hotel packages were allowed, all of us (starting with yours truly) would be buying TPs, refunding the hotel portion, and taking advantage of a terrific points to miles ratio (United for example 120k points for 132k miles even w/o annual bonus offers). But like I said, I've never called and asked, so if anyone calls (after executing your own clever play) please inform us - I'll take two .
Erc: Are you talking about the question about a lower category cert being using for a pointsaver award at a higher category hotel? I thought I did answer that--will not work. Pointsavers are only available with direct point reservations. Not with certificates.
Your other comment..you can refund the stay portion of your travel package. The miles cannot be undone. However, the point value of the certificate is so poor, that it is much better to extend it or adjust to the category needed.
Part 1) No - taxman asked (last sentence of his post) "Does that mean I could return the certificate completely and receive a refund of the total points equivalent to the cat 9 certificate value"?
Part 2) Now, that would make sense (from the Marriott point of view) - you can refund the stay portion, but at a significant haircut; otherwise, you'd run into the example I wrote about of everyone cashing out the hotel portion and pocketing the attractive points to mile ratio.
Gotcha..I am getting old and just drove Williamsburg to Baltimore in after Thanksgiving traffic. I think all answers covered now???
Tker is correct that you use the higher Category Certificate on a lower Category Hotel. It was always suggested to me to purchase a travel package (airline and hotel) to take a lower hotel category and leave that certificate until you are ready to use it. You can always go back in to your account and upgrade your certificate (it will take more reward points) to get it to the appropriate category that you need.
Not sure you can a full refund by turning in your Category Certificate. I do know that you can rollover for at least one year and possibly two from the initial date of acquisition.
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