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How are hotel stays counted?

Question asked by mamscott on Oct 29, 2017
Latest reply on Oct 31, 2017 by communitymanagers

I have a question about hotel stays.  I recently paid for two night at a Marriott (same night, one room for my family and one room for brother's family).  I only received credit for one night stay...shouldn't this be two nights since we paid for two nights (even thought it was the same date)?  Also, recently had the same thing with redeeming nights--redeemed points for two rooms, same night but only received credit for one hotel stay.  I would think this should also be counted as two nights.

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