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Why I am not Platinum in Marriott?

Question asked by islasr on Oct 23, 2017
Latest reply on Oct 27, 2017 by islasr

Hi!

I am a owner of two MVC properties, have at least 2 million lifetime points but the system registered only 76 nights, that it is weird since I have been active 20+ years. The phone support tell me that I need to submit all the hotel receipts, that is crazy!! Who keeps so long time receipts? Also with the two MVC properties I am sure I am in Presidential segment already. Who can help in checking my account?

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