bejacob

A Discussion with David Flueck (Senior VP of Global Loyalty)

Discussion created by bejacob on Oct 21, 2017
Latest reply on Oct 24, 2017 by nipper

Found this article and associated video.

 

Marriott Reveals The Best Way to Retain Your Best Customers (And It's Not What You Think) | Inc.com

David Flueck, Senior Vice President of Global Loyalty, Marriott International - YouTube

 

The article doesn't say too much. Much more detail can be found in the video.

Not sure there's much new info for Insiders, but I thought it worth sharing.

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