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Useless birthday credit for Platinum Lifers?

Question asked by ronthetree on Oct 18, 2017
Latest reply on Jun 9, 2018 by phctourist


I have pointed out to Marriott Rewards customer service that they should stop sending out Birthday elite nights to those who are Platinum Lifetime, as it has no value...and actually is a bit of a back-handed slight.  In other words, you've become our greatest customer...and here's an Elite night credit you can't use!  Best Marriott not even send to those who cannot possibly use the "gift."  Or just send a Happy Birthday email with no Elite night mentioned.

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