fistuk

New Marriott App for Android isn't working...

Discussion created by fistuk on Sep 14, 2017
Latest reply on Oct 1, 2017 by karineb

Lately Marriott released it's new app version for Android, which has the same look & feel as the IOS
app (finally!).
However, this version seems to be useless as it keeps crashing after you login
to your account, and thus impossible to be used.
When I emailed the mobile app customer support I received the following
response:
I’m sorry for the difficulty you are experiencing when attempting to use the
mobile app.  We are aware of the issue and are working to have this
resolved as quickly as possible.

This kind of response makes me wonder why did you release such a faulty version
in the first place?! And also: who the hell is doing your quality assurance and
pre-release testing - Santa??

This situation is enormously annoying as now we can't use the app

Has anyone else experienced the same?

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