Spent last night at the Portland Marriott at Sable Oaks. Was curious to see it, because - back in the late 1980's - this was the hotel that began my Marriott quest (and steady march to Lifetime Platinum) - that's where I earned my distinctive (then coveted, and now rare) Marriott Marquis luggage tag.
Alas, it was a significant disappointment. (I'm assuming I was unlucky, and the staff was understaffed and overwhelmed by the wedding party there last night.)
- Brutally loud (jet engine inspired) air conditioning unit;
- Desk chair was too big for room - we were constantly crawling over/around it;
- A room service tray was on the floor outside a room near ours for the duration of our stay;
- similarly, used towels and food service items (plates and glasses) remained on the table outside the pool area for the duration of our stay - our window looked down on it, and it was a surprising eyesore....
- The bathtub fixtures were loose and not fully affixed to the wall;
- The robe in the closet was threadbare, and - to the extent it had no belt/tie - was useless;
- The breakfast buffet was a study in poor layout and management
- the flow in the room was non-existent - all interactions with the (nice) omelette station caused 3-5 people to move, apologize, and re-form their lines;
- no water to be found - had to ask the restaurant manager for a couple of glasses;
- no implement for the waffle iron - some poor kid made his waffle then stood there - watching it burn - while the staff disappeared to (slowly) find something to remove the waffle;
- the toaster was having problems - so burnt toast smell and smoke pervaded the buffet room;
- spoons were at a premium - soup spoons could be found near the oatmeal, tea (or coffee or yogurt) spoons were never discovered.
- If there was a concierge lounge, it was not mentioned to us - although we were there on a weekend.
- Fortunately, the beds were (very) comfortable, and
- Most of the staff that we interacted with were very nice.