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Platinum gift points

Question asked by sea12hawks on May 17, 2017
Latest reply on May 21, 2017 by jamesdean

whats the best way to handle not receiving the platinum gift points?  When I checked in the JW Marriott in Washington DC last week, the front desk clerk confirmed that I wanted points for my arrival gift.  I presumed the points would show up in my account; however they did not.  The points don't post until a few days after you've checked out.  So how do you retroactively get the points?

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