_shane_t

Problems with Rewards Customer Service

Discussion created by _shane_t on Apr 17, 2017
Latest reply on Apr 18, 2017 by txpenny

i just got off phone with Customer Service agent John Wayne.  He was not understanding the frustration of the billing issue I was talking about and let me know he was hanging up on me.  I asked who his supervisor was and he said there was "no one above him than God, and that I wasn't above either".  He then promptly hung up.  Anyone else have issues like this?

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