I'm finishing up a trip in SE Asia and I've been staying the last 7 days at a non-chain hotel. I have to say, I miss my Marriotts and I am looking forward to ending my last night back in either a Renaissance or Courtyard.
We all have our moments of complaining and groveling, but I have to say after this experience I've come to realize that we've become somewhat spoiled with good service and a set of amenities we can always count on.
My stay at this non-Marriott has been so underwhelming that I was seriously about to leave and just eat the cost of the two rooms for 7 nights. Of course the hotel that I'm at wasn't about to refund me for any days I cancelled. My pain only intensified when I found out that Marriott opened a hotel in December an hour down the road from where I am staying. My time here has made me appreciate Marriotts more. I've come to realize that with Marriott I can get:
1. reliable beds
2. morning breakfasts (I've come to REALLY love these when I travel with family)
3. Staff is always nice, I mean always, always--sorry for those of you who have had bad experiences. Overall, they have a can-do spirit.
4. upgrades--even if it is to a higher floor or corner room. Suites are nice too.
Membership has it's rewards for sure I realize more than ever.
My next Asia trip in a few months is now all Marriott and SPGs!