ssindc

A nice touch at the LAX Renaissance

Discussion created by ssindc on Aug 25, 2016
Latest reply on Aug 27, 2016 by homoviator

As I was returning to the Renaissance LAX yesterday afternoon, I was greeted in the lobby by a smiling staff member serving sangria (and the sangria was tasty and refreshing) to guests entering the hotel.

 

A nice touch.

 

Additional kudos and recognition for Christina T, the property's Guest Services Supervisor ,for warm and responsive communication and follow-up before, during, and after my stay.

Outcomes