es001

WiFi Nonexistent

Discussion created by es001 on Mar 4, 2016
Latest reply on Mar 5, 2016 by jamesdean

Most recently I stayed at Courtyard Times Square, NY for three nights. Second night I had no WiFi access which impacted work I had to complete for the next business day. On final evening I got to room around 4:00 to get ready to go out for evening. Again there was no WiFi so I could not complete the last minute work I needed to finish before evening dinner. I complained to front desk and the attendant only suggested to change my room. Obviously I was not going to do that because I was checking out in the morning. Nothing was done as a courtesy or to resolve the situation.

 

P.S. The room thermostat must also have been faulty. The room stayed hot, fan always ran unless I turned of thermostat. I also turned it down to 64 degrees to try and cool off with no luck.

 

Not an overall pleasant business experience.

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