They are not very responsible for the work. we check with phone about early check-in time, but when we arrive they can not give us early check-in. So, we need to stay out of the hotel for one night. Tomorrow, we require to fix the tub bath when we go out. However, when we go back they didn't clean the room and not fix the tub bath.
Please tell me how is your experience and get noticed by the manager of the hotel.