We had a very nice stay at the Residence Inn in Las Vegas for my partner's birthday last weekend. We prefer to stay at either The Cosmopolitan or the Marriott Grand Chateau but there was a lot going on in Vegas this particular weekend so availability was minimal and what was available was way too pricey. The Residence Inn was not only a great deal but suites where we could stay with my brother and friend, whom were traveling with us. It worked out great because we got upgraded to a two-bedroom with a sofa bed so everyone had their own place to crash in privacy.
The Residence Inn is a Category 4 hotel so my brother was able to use his free Marriott Credit Card night for one of the nights, which worked out nicely. He checked in via the app and requested the upgrade, which they then applied to my reservation for the remaining nights and combined the reservations so that we would not have to change rooms. My brother even told the staff via the mobile app that we were coming for my partner's birthday and they had champagne, chocolates and a very nice birthday card in our room when we checked in. It was a nice surprise. The staff also made it very easy for us to check in ahead of my brother, whose reservation was for the Friday night, and we were arriving before him.
On the whole, the hotel is nothing fancy and it is not in the prettiest part of town. Across the street is a power plant and a strip club, which you could hear in our room all night long. There are a Courtyard and a Springhill Suites located next door and I wondered whether or not they could also hear the noise from the strip club. However, the hotel is very clean, comfortable and has a friendly and helpful staff. It is a great place to stay if you are on a budget and if you have a family because every room is big and has a kitchen and living area with a sofa bed. There are also self-serve laundry facilities in the buildings in case you are there for a longer than normal Vegas trip.
We did have one note of dissatisfaction and that was the bed: it was not the typical, comfortable "Marriott Bed" of which we have become accustomed to during most if not all of our Marriott stays. I don't really know where this bed came from but it was hard, stiff, and rather uncomfortable. That was a disappointment.
The hotel offers a free shuttle to and from Mandalay Bay (the closest hotel on the strip - about a five-minute drive) every 30 minutes until 1:00 AM and another shuttle up to the Aria every hour. They also offer a free shuttle TO the airport (they will not pick you up), which you do have to reserve ahead of time. The shuttle also services the next-door hotels: The Courtyard, Springhill Suites, and the Holiday Inn Express.
We had no issues during our stay and found using the shuttle to and from the strip very easy. In fact, it was easier to catch a shuttle to Mandalay Bay and then call and Uber from there as we noticed the GPS guidance kept sending our Uber drivers to the wrong hotel next door or behind the hotel.