ricardiac

Remembering my device... badly

Blog Post created by ricardiac on Apr 16, 2018

My profile fits the pattern of a person that travels a bit and has two homes.  Perhaps not so a typical for this community?

Consequently, I have more than one computer.  So the 2nd factor convenience feature of using a token/cookie to tag my browser/machine is of limited value.  When I change computers/locations I have to go thru 2nd factor all over again.  Now being a security guy.. I clear out the cookies at browser close as well to keep the mischief down to a minimum, which is a pretty good practice if you know all the potential nasties that can be exploring around.

 

If Marriott is going to use this tech for a population of people who travel (and likely have more than one computer they use) why not support multiple devices (2 or 3 would probably do the trick)?  Or perhaps question the effectiveness of 2nd factor for this community?

 

Living a day in the life of your customers always help bring perspective to how to leverage Technology.

 

Thoughts?

Outcomes