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normanp
We are back at Trump Turnberry for a couple of nights - our first stay post merger. As usual we were offered the choice of points or breakfast and again, as usual,  we chose the breakfast. On arriving at the dining room this morning, however, we discovered that the hotel (or maybe its the entire Luxury Collection Brand - I don't yet know) has used… (Show more)
in Community Leaderboard
hallchr
I take back all if what I have saif about how well this merger went!! I noticed yesterday that my reservation  ( on points ) for Aruba had gone from 760,000 to 1,440,000 points!!!!   Its a glitch I hear you say, "it will be worked out"  " "you have 1o days before your arrival to order the certificate"   But No!!   A quick email to Marriott was… (Show more)
in Program Conversations
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trippinbillies40
Maybe a single thread for communitymanagers to check in on to relay integration issues would be good?     I know it's super early, so I'm sure it'll all work out, but so far I'm missing some points.  My SPG Amex statement is on the 15th of each month and I usually see those points the next day, two days at the most.  They show in my "year to date… (Show more)
in Program Conversations
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bejacob
There have been lots of questions surrounding folks trying to reach lifetime status under the legacy requirements. Rather than answering the questions over and over again, here's one place to share information.   The "Race" to LTPP thread has gotten a bit unwieldy, so I decided not to tack this conversation onto that old one despite much of the… (Show more)
in Program Conversations
bobnoxioususa
The conversion from Lifetime Gold to Lifetime Platinum worked.   When will the folks with new status get a new welcome packet with the shiny new cards? lifetime conversion mail membership lifetime_membership
in Program Conversations
Social News
yjo8516
According to the URL below, I believe All of former Platinum Elite were supposed to get new Platinum Premier Elite.   https://members.marriott.com/marriottrewards/    However, I heard that I need 75 Nights for Platinum Premier Elite when I asked to Marriott Customer Center.   I hoped they are just confused with SPG tier. (Platinum Preferred… (Show more)
in Program Conversations
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communitymanagers
Members, This weekend, we began the process of updating our systems to launch our new loyalty program. At this time, we are excited to share that we have brought together all of our channels and members can now book all 6,700 hotels on Marriott.com, SPG.com and corresponding apps. Later today, we are planning to rollout Combine Accounts… (Show more)
in Exclusive News
minnetraveler
Both my wife and I were Marriott Platinum moving up to the merger, now that it's complete, both of our apps say we are just regular platinum, not P.Premier. Why is that?    It's especially odd because my wife has 38 nights this year already, and the little ticker says, "50 nights total to renew platinum" but her half circle status bar is only… (Show more)
in Program Conversations
gator767
My SPG points and days are missing.  Both my Marriott and SPG acct (now Marriott) only reflect my current Marriott point and night totals for 2018.  Who do I need to contact to recover my SPG points?   Marriott pt total =  1,402,268 Marriott 2018 nights  =   131 Marriott lifetime nights =  875   SPG pt total  =  34.138 SPG 2018 nights =  9… (Show more)
in Program Conversations
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peymanagement
Probably as part of this transition, or at least coincident to it a new community leaderboard feature was added. My first thought was it was better than the old one which was highly manipulated and rarely utilized, I am now giving it an F-. For the years that i have been on here I really have not paid much attention, but for the past week I have.… (Show more)
in Community Leaderboard
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