brianandlin

The Joke Continues

Discussion created by brianandlin on Aug 9, 2018
Latest reply on Aug 14, 2018 by iahflyr

On the 5th of June, after 10 years of loyal SPG membership, I finally quailfied for SPG Lifetime membership. On the 14th of June (my birthday) I received an e-mail from SPG congradulating me on reaching Lifetime Platinum and stating " we are mailing you an exclusive metal member card".

Because it still had not arrived, today, I contacted the Platinum Concierge and guess what? Marriott have suspended all cards being issued. The Platinum Customer service people don't know when new cards will be issued but they also do not know what kind of card will be issued, however, they don't believe it will be the metal one promised to me 10weeks ago.

THANKS VERY MUCH MARRIOTT. I THINK, AS A LOYAL SPG MEMBER I HAVE BEEN SCREWED AGAIN!

Outcomes