Hi everyone here, I'm just want to make sure that, after you traded your properties to Marritt Rewards Points, how long will it take to have the points in your Rewards Accounts?
The reason I asked this question is because, I always have had the points in my Rewards Account within about 1 week after I traded my properties to it since 2007, until this year. In June, I traded my properties to Marriott Rewards Points, but the points didn't appare in my account until now. I need the points for booking some rooms for my next trip in Sep., can't wait more longer, so I asked MVC Asia Service about the issue, and they told me the points can't be given until the begining of the next year(2017)! This is the first time I heard about this policy, because I have received points soon after I traded them for 9 years already! After I asked them if it's their mistake for this 9 years, they changed their explanation and told me it's ok for having the points soon after trading for them, but it's not their job to operate the points, the only thing I can do is just check my Rewards Point Account frequently! I don't understand why I can't have my points just like the last 9 years I had? I gave up my properties to Marriott already, but I don't know when I can get the payment--my points from Marriott, isn't it strange?
I've been a member of MVC for about 10 years, I trusted this company, even the exchange fee with Interval International rising every year, even the maintenance fee rising every year, even the trading fee for reward points rising every yera. But now I feel so frustrating. Is there anybody can help me with it?