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On August 18, 2018, we introduced one loyalty program with unified benefits under our three loyalty brands — Marriott Rewards, The Ritz-Carlton Rewards and Starwood Preferred Guest (SPG). Today we announce our new name in the final step to complete our integration: Marriott Bonvoy. It means good travel, an idea that inspires everything we
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I haven't been offered an upgrade in well over 100 stays; why does Marriott continue to list this as a benefit of lifetime platinum status, when upgrades are never "available"? Perhaps newbies are lured in by this, but those of us who make Marriott our second home know better?